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AI Response Issues

Troubleshoot problems with AI responses

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Written by Eden Noelle
Updated over 4 months ago

AI Response Issues

AI Response is Too Generic

Solutions:

  1. Provide more specific context in your request

  2. Attach relevant project documents

  3. Reference specific sections or requirements

  4. Use the "Project" context button to give AI access to project files

  5. Provide examples of what you want

AI Response is Incomplete or Cuts Off

Solutions:

  1. Ask the AI to continue: "Please continue from where you left off"

  2. Break your request into smaller parts

  3. Ask for specific sections one at a time

  4. If hitting length limits, ask for a summary first, then request details

AI Provides Incorrect Information

Solutions:

  1. Verify the AI has access to correct documents (check attached files)

  2. Ask the AI to cite sources: "Where did you find this information?"

  3. Provide correct information and ask AI to revise

  4. Use web research mode if you need current information

  5. Always fact-check AI output before using it

AI is Not Using Uploaded Documents

Solutions:

  1. Verify files are properly attached (see file tags below input field)

  2. Explicitly reference documents: "Based on the attached tender document..."

  3. Ensure "Project" context button is active

  4. Try re-uploading the documents

  5. Check that file format is supported

AI Responses Taking Too Long

Solutions:

  1. Complex requests naturally take longer - be patient

  2. Check if "Agent" mode is enabled (slower but more thorough than "Fast")

  3. Enable "Notify me when complete" for long-running tasks

  4. Break complex requests into smaller parts

  5. Check system status page for any ongoing issues

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