Performance Issues
TenderB is Slow or Unresponsive
Solutions:
Check your internet connection speed
Close unnecessary browser tabs
Clear browser cache and cookies
Disable browser extensions
Try a different browser (Chrome or Edge recommended)
Check if the issue is system-wide (ask colleagues)
Contact support if the problem persists
Files Taking Too Long to Upload
Solutions:
Check your internet upload speed
Compress large files before uploading
Upload files one at a time instead of in batches
Try uploading during off-peak hours
Use a wired connection instead of Wi-Fi if possible
Getting Help
Internal Resources:
Check this help center for guidance
Ask team members who are experienced with TenderB
Review your organization's TenderB training materials
TenderB Support:
Submit a support ticket through the chat
Best Practices for Support Requests:
Describe what you were trying to do
Explain what happened instead
Include screenshots if possible
Note any error messages (exact text)
Specify your browser and operating system
Mention if the issue is reproducible or intermittent